Shift-Pay
How can we help?
Find a quick answer or contact the Shift-Pay team.
Email supportFrequently asked questions
How do I add a shift?
Open the calendar, choose a date, then add the start time, end time and shift type.
How do I set an hourly rate?
Set the rate for a workplace and Shift-Pay will use it in preliminary calculations.
How do I add an extra?
Add a rule for night, holiday, overtime or custom premiums.
How do I include an advance?
Record the amount in the current period and Shift-Pay will include it in the remaining total.
Why can the total differ from my payslip?
Shift-Pay provides a preliminary calculation from your entries. Actual pay may include taxes, rounding or employer adjustments.
How do I manage Premium?
Manage the subscription in the App Store or Google Play settings for your account.
How do I delete my account?
Open the account deletion instructions and follow the listed steps.
Open account deletion instructionsHow do I contact support?
Contact the Shift-Pay team from the support page.
Open the support page